How can we help you?
Returns are free for orders shipped within the Pakistan. We include a UPS return label in every package which is at no cost to use.
Follow the steps below for a seamless returns process:
- - Please indicate a reason for return using one of the Return Codes listed on the order form included in your package.
- - Attach your UPS return label to the outside of the package. There is no cost to use this label.
- - Please make note of your tracking number so that you are able to track it on its way back to us.
You will receive an email once your return has been processed. Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Standard shipping within the Pakistan. is free for orders over 4000 and typically takes 3-5 business days. Expedited shipping options are available at checkout for an additional fee.
Yes, we ship internationally. Shipping rates and times vary by destination and will be calculated at checkout.
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your package on the UPS website.
We offer a range of sizes for kids from newborn to age 12. Our size guide is available on each product page to help you choose the right fit.
Orders can be canceled or modified within 1 hour of placing the order. After this time, we begin processing your order and cannot make changes.
Yes, we offer gift wrapping for an additional fee. You can select this option at checkout.
Product availability is displayed on each product page. If a size or color is out of stock, it will be indicated.
Yes, we regularly restock popular items. You can sign up for restock notifications on the product page.
Yes, we offer digital gift cards which can be purchased on our website.
If you receive a damaged item, please contact our customer service team immediately with your order number and a photo of the damage. We will arrange for a replacement or refund.
We accept payment on delivery. You can pay with cash or card when your order is delivered.
No, there is no extra fee for choosing payment on delivery.
Yes, you can use a gift card as part of your payment. Any remaining balance can be paid upon delivery.
Currently, we do not offer payment plans or installment options. All payments must be made in full upon delivery.
If you encounter any issues with your payment, please contact our customer service team for assistance.
Follow the steps outlined in our returns process above. Ensure you use the UPS return label provided and make a note of your tracking number.
Yes, we offer exchanges for different sizes or colors. Use the return process and indicate that you want an exchange on the order form.
We accept returns within 30 days of purchase for items that are unworn, unwashed, and in their original condition with tags attached.
Browse our website, select the items you wish to purchase, choose the size and quantity, and add them to your cart. Proceed to checkout to complete your order.
Yes, you can place an order over the phone by calling our customer service team.
Yes, we offer bulk discounts for large orders. Please contact our sales team for more information
After placing your order, you will receive a confirmation email with your order details. If you do not receive this email, please check your spam folder or contact our customer service team.